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Marketing & Sales Solutions for the Addiction & Mental Health Industry

Recovery Marketing Consultants, leaders in the addiction and mental health industry, provides custom fit marketing and sales solutions that will fill your beds and achieve your growth rate initiatives.

Call Center Implementation

Call center technologies, systems, and methodologies have advanced substantially over the last 20 years, but you most likely wouldn’t know that if you toured many of the addiction and mental health call centers that currently operate throughout the market today. Typical centers consist of unstructured and unorganized groups of low-performance treatment consultants tossed in some cubes, given a phone, maybe a CRM to work off of, no script, no follow-up protocols, no sales training, and no leadership.

Hard center implementation, otherwise known as a physical call center, requires critical strategy and planning to create an efficient admissions generating machine. Key call center elements include ideal location assessments, center layout and design modeling, connectivity analysis, equipment configurations, scheduling systems, Call Management Systems (CMS), and Customer Relationship Management Systems.

In order to compete successfully in today’s addiction and mental health industry, call center operations must be highly efficient, gained through the implementation of advanced call center technology, effective schedule management, building and retaining high-performance teams, measuring productivity and quality, and setting appropriate goals driven by key performing indicators (KPI).

Recovery Marketing Consultants can structure and implement your physical call centers, providing for an efficient, scalable operation that with will meet your growth requirements.

Services Provided

Call Center Strategy & Implementation

Call Center Location Assessments

Call Center Equipment Assessments

Call Management Systems (CMS) Implementation

Customer Relationship Management (CRM) Systems

Call Center Schedule (Erlang C) Modeling & Implementation

About Us

Recovery Marketing Consultants, leaders in the addiction and mental health industry, provides custom fit marketing and sales solutions that will fill your beds and achieve your growth rate initiatives.

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Recent Posts

  • Where is the honey?

    So You’ve Got the Bees, Now Where’s the Honey?

    It’s easy for executives at addiction and dual diagnosis treatment centers to

    15 January, 2023
  • Top 5 Reasons Why Addiction Lead Generation Can Fail For Treatment Centers

    Both addiction lead generation and mental health lead generation play a vital

    14 December, 2022
  • Throwing Recovery Marketing Against The Wall And Hoping It Sticks

    With the advent of Obamacare forcing insurance companies to provide mandatory coverage

    16 November, 2022
  • Top 6 Business Components A Successful Recovery Treatment Center Must Have

    With more and more addiction and mental health treatment centers pouring into

    12 October, 2021

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Recovery Marketing Conultants

Recovery, addiction, & mental health direct response marketing solutions for hospitals, residential treatment centers, and IOP treatment centers.

Recent Posts

  • Where is the honey?

    So You’ve Got the Bees, Now Where’s the Honey?

    It’s easy for executives at addiction and dual diagnosis treatment centers to

    15 January, 2023
  • Top 5 Reasons Why Addiction Lead Generation Can Fail For Treatment Centers

    Both addiction lead generation and mental health lead generation play a vital

    14 December, 2022
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  • Recovery
    • Strategy & Implementation
    • Admit Generation
    • Admissions Implementation
    • Outreach Implementation
    • Financial Modeling
    • Offshoring
  • Demand Generation
    • Integrated Marketing Solutions
    • Lead Generation
    • Strategic Media Planning
    • Media Buying
    • Campaign Management
  • Sales
    • Admissions & Sales Strategy
    • Sales Management Systems
    • Admissions Sales Training
    • Admissions Recruiting
  • Technical
    • Call Center Implementation
    • Virtual Call Center Implementation
    • Call Management Systems
    • Customer Relationship Management
    • Website Design & Development
    • Content Generation Services
  • About Us
    • Management
    • Career Opportunities
    • Contact Us
    • Our Blog
Recovery Marketing Consultants